Unfortunately, the event was a disappointment to many attendees, who could not get data service and ended up waiting on long lines without the AR-based game to keep them entertained. And beyond the cell networks having gone down, the game itself was also struggling.
While Niantic has offered refunds on admission (plus $100 of in-game currency) to attendees of Pokemon GO Fest, at least one man is not satisfied.
Jonathan Norton has proposed a class action lawsuit against Niantic for unspecified damages, saying that the festival didn’t live up to what Niantic had promised, according to Ars Technica.
While tickets only cost around $25, including fees, many folks traveled from outside of Chicago to capture the rarest Pokémon in the game and enjoy a day with their peers. Instead, many felt their investment in the Fest was wasted due to crashed servers, non-existent cell service, and long lines to simply exit the park.